Obtain a Report

How to Obtain a Copy of a Police Report

The Jacksonville Police Department provides access to various types of police reports, including incident, accident, and arrest reports, to help keep our community informed and provide essential documentation. Below, you’ll find information on the types of reports available, how to request them, and any associated fees.

Types of Reports Available

• Incident Reports: These reports detail specific incidents reported to the Jacksonville Police Department, such as thefts, property damage, and other non-traffic-related matters.
• Accident Reports: Filed when a motor vehicle accident occurs, these reports contain information on the accident details, involved parties, and any citations issued.
• Arrest Reports: Provides documentation on arrests made by Jacksonville Police Department officers, including relevant incident details and charges.

Please note that some reports are not publicly accessible due to privacy laws, ongoing investigations, or other legal protections.

How to Request a Copy of a Report

1. Accident Reports:  The Jacksonville Police Department, partnered with Police Reports U.S., will provide traffic accident reports through the Internet. This is now our preferred method of accident report distribution. If you need a copy of an accident report, please go to our online database. From our report search page, you will be able to search for your report, view it and print it in the convenience of your office or home. You can pay for your reports through this secure site with a credit card or you may contact Police Reports U.S. at 800-489-0190 to see if you qualify for a prepaid account.
2. Prepare Your Request: Be ready to provide specific details to locate the report, such as the incident date, location, names of involved parties, and report number (if known). This information helps ensure we can quickly and accurately process your request.
3. Request Options:
   • In Person: Visit the Jacksonville Police Department Records Division at 1400 Marshall Road, Jacksonville, AR during business hours (Monday through Friday, 8 AM to 5 PM).
   • Email: Send your request to records@cityofjacksonville.net with all necessary details. Our team will respond with next steps and any applicable fees.
   • Mail: Address your request to: 
     • Jacksonville Police Department
       ATTN: Records Division
       1400 Marshall Road
       Jacksonville, AR 72076

4. Fees: Fees may apply depending on the type of report requested and the number of copies needed. We will notify you of any fees before processing your request.

5. Processing Time: We strive to process report requests promptly. Standard requests are typically completed within three business days, though complex requests may take longer.

Frequently Asked Questions

• Can I request a report if I am not directly involved?
  Yes, you may request a report, but some details may be redacted in compliance with privacy laws. Certain information, especially in ongoing investigations, may not be available.

• How can I pay for a report?
  Payment methods include cash, check, or credit card. You will be informed of the fees and payment options upon submitting your request.

• Can I obtain body-worn camera footage with my report?
  Requests for body-worn camera footage are handled separately. Please reach out to our Records Division for specific guidelines on obtaining video footage.

Contact Us

For questions about obtaining a report or the status of a current request, please contact our Records Division at (501)982-3191. We’re here to assist you in obtaining the records you need promptly and efficiently.

Jacksonville Police Department
Dedicated to our community with Service, Commitment, and Excellence.